Complexity / Supervision

• Work under general supervision with limited day to day instruction on non-routine tasks

Qualifications:

• Bachelor’s degree in marketing, Management, or a related field. A minimum of 1 year of related experience is preferred, or an equivalent combination of education and experience.
• Experience in the Gem & Jewelry industry and/or working in the education sector is preferred.
• Building functional knowledge/expertise in the area of focus.
• Understanding of tele sales.

• Understands tele sales.
• Proficient in MS Office (Excel, Word, PowerPoint) and customer databases.
• Comfortable working with cloud-based CRM tools.
• Proficient in reading, writing, and speaking English.
• Communicates complex information clearly and simply.
• Understands and applies communication and email etiquette.
• Creates positive interactions with colleagues, clients, and students.
• Actively communicates in a timely and professional manner.
• Maintains collaborative working relationships to improve performance.
• Analyzes data and either reaches a solution or provides a summary for management decisions.